OpsRoom

OpsRoom provides a Discord-native incident-response workflow for hosting teams, game communities, and internal operations.

Setup

[p]opsroom category "Active Incidents"
[p]opsroom archivecategory "Incident Archive"
[p]opsroom responserole @Responders
[p]opsroom updatechannel #service-updates

Incident flow

[p]opsroom create sev2 API unavailable
[p]opsroom commander @Member
[p]opsroom note Investigating upstream timeouts
[p]opsroom status identified Database connection pool exhausted
[p]opsroom action @Member Increase pool monitoring coverage
[p]opsroom status resolved Service is stable
[p]opsroom postmortem
[p]opsroom archive

Severity values are sev1 through sev4; statuses are investigating, identified, monitoring, and resolved. Stakeholder summaries can be published separately from internal timeline notes.

The bot needs Manage Channels for incident creation/archive and Attach Files for Markdown postmortems.